Cancellation, returns and refunds

  • Your right to return does not apply to perishable products unless the goods are faulty.
  • All refunds will be made to the PayPal account on which the original purchase was made within 30 days.
  • Your statutory rights are not affected.


Refused Shipments

If you decide to refuse any shipments from, you are responsible for the original shipping charges to you, (on both the original and return shipments), and the cost of returning the package to This amount will be subtracted from your credit card.


PLEASE NOTE: The return information listed above is for consumer (or “individual”) customers only. This does not apply to wholesale accounts.
In-stock orders ship within 2-3 business days. We do not process orders on Thursday, Friday or weekends, so orders placed on Thursday and Friday usually ship out on Monday. Orders placed on holidays will begin processing the next business day. No weekend or holiday delivery is available. All stock orders ship from our warehouse in Melbourne VIC. Orders placed after 12:00pm are typically processed the following business day. We currently do not ship to PO Boxes. You will be notified if there are any out of stock items and its expected receipt date. All orders will be shipped via courier.

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