At Cheeky Foods, we value your satisfaction and strive to provide top-quality products. To ensure transparency and clarity, please read our Cancellation, Returns, and Refunds Policy.
- Your right to return does not apply to perishable products unless the goods are faulty.
- In the event of receiving faulty perishable items, please contact our Customer Support team.
- All refunds will be processed to the original account used for the purchase within 30 days of the return request approval.
- We reserve the right to issue refunds in the form of store credit for returned items.
- Refunds will cover the cost of the product(s) only and exclude any shipping or handling fees unless the return is due to a mistake on our part.
- Orders can be cancelled within 24 hours of purchase by contacting our Customer Support team at email@example.com or (+61) 3 9005 5692.
- Cancellations requested after 24 hours may not be possible if the order has already been processed and dispatched.
- To initiate a return, please contact our Customer Support team at firstname.lastname@example.org or (+61) 3 9005 5692 to obtain a Return Authorization.
- Pack the item securely and include the original packing slip or order confirmation.
- Ship the return package to the address provided by our Customer Support team.
- Your statutory rights, including those under consumer protection laws, are not affected by this policy.
- This policy is in addition to your statutory rights and does not replace, limit, or exclude them.
- If you have any questions or concerns about our Cancellation, Returns, and Refunds Policy, please contact us.
Thank you for choosing Cheeky Foods. We appreciate your understanding and cooperation.