Refund Policy

At Cheeky Foods, we value your satisfaction and strive to provide top-quality products. To ensure transparency and clarity, please read our Cancellation, Returns, and Refunds Policy.

Perishable Products:

  • Your right to return does not apply to perishable products unless the goods are faulty.
  • In the event of receiving faulty perishable items, please contact our Customer Support team.


  • All refunds will be processed to the original account used for the purchase within 30 days of the return request approval.
  • We reserve the right to issue refunds in the form of store credit for returned items.
  • Refunds will cover the cost of the product(s) only and exclude any shipping or handling fees unless the return is due to a mistake on our part.


  • Orders can be cancelled within 24 hours of purchase by contacting our Customer Support team at or (+61) 3 9005 5692.
  • Cancellations requested after 24 hours may not be possible if the order has already been processed and dispatched.

Return Process:

  • To initiate a return, please contact our Customer Support team at or (+61) 3 9005 5692 to obtain a Return Authorization.
  • Pack the item securely and include the original packing slip or order confirmation.
  • Ship the return package to the address provided by our Customer Support team.

Statutory Rights:

  • Your statutory rights, including those under consumer protection laws, are not affected by this policy.
  • This policy is in addition to your statutory rights and does not replace, limit, or exclude them.

Contact Us:

  • If you have any questions or concerns about our Cancellation, Returns, and Refunds Policy, please contact us.
Thank you for choosing Cheeky Foods. We appreciate your understanding and cooperation.